Morgan Randall believes in transparency and accountability. We are part of a wide range of accredited bodies that ensure that you are fully protected. We have
full client money protection and a complaints procedure if it is ever required so you don't have to worry about a thing.
SafeAgent, ARLA, NALS, London Rental Standard, TPO and TDS. Always ensure you use an agent registered to these organisations or your money may be at risk.
The Property Ombudsman Member
We believe in fair adjudication and regulation and that's why we have signed up to the property ombudsman to make sure we comply with strict guidelines and have
Deposit Protection Scheme
You'll have peace of mind that your tenant's deposit will be protected by one of the largest suppliers of deposit protection in the UK. We attract
professional tenants who want to feel comfortable knowing that their deposit is safely registered in a government approved scheme.
ICO and the Data Protection Act
Any reputable business will be signed up to Information Commission Office and comply with the Data Protection Act. You can rest assured that any
information we collect from you will be controlled and processed in a way which protects your privacy.
NAEA/ ARLA Fully trained staff, expert advice
We're only as good as our people. That's why we recruit the finest talent in the industry and insist they pass ARLA and NEAE accredited courses within
6 months of joining Morgan Randall. We are committed to having the best staff in the industry because we believe you deserve the best service delivered
by knowledgeable experts.
We're also members of The National Approved Lettings Scheme, which is the most respected and recognised scheme of its type; offering complete peace of
mind for tenants and landlords. NALS offers a completely independent licensing scheme. That means people can have confidence in any firm using the NALS
logo, because they know every single accredited firm has had to agree to; meet defined standards of customer service, be part of a Client Money
Protection Scheme, have a written customer complaints procedure offering independent redress through an ombudsman, have current Professional Indemnity
Insurance and have a designated client bank account. These requirements, and service standards, provide protection and security for both the tenant and
We're a member of SafeAGENT, a nation wide directory of regulated agents who posses Client Money Protection insurance. Any money you or your tenant hand
over to us is fully protected. You'll be surprised how many agents don't have this. Be safe, not sorry - only use SafeAGENTs